We back our watches with a 3-Year international warranty. In the rare case of a malfunction or a movement defect, you can contact us and send your watch back free of charge and we’ll repair it for you within 2 weeks.

Formex is dedicated to online payment security. We do not store any of your payment information. The following methods of payment are available: VISA, Mastercard, AMEX, ApplePay, PayPal & Bank Transfer

The courier dropping off your Formex will not hand you a customs and sales tax bill nor ask you to pay them cash, as we have already taken care of that with our shipping partners. The prices you see on our Online Shop is the price you pay – no exceptions and no hidden charges.

All watch prices already include free shipping worldwide. As soon as we have processed your order, you will receive a tracking number to follow your package. Expect your watch within 2 business days within Europe, or within 3 business days for overseas orders. If for any reason you think it’s not the right fit, you can return your watch free of charge. If you contact us before returning or exchanging your watch, we’ll even have your shipping expenses covered.

All our watches are designed, developed and assembled in-house at our headquarters in Biel-Bienne, Switzerland and meet the current, more strict Swiss Made requirement, which entered into force on January 2017. Every single piece undergoes a variety of quality and functionality controls, before making it to your wrist.